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Privacy Policy

Digital Skale LTD (trading as “Digi Skale”)

Effective Date: 10 January 2026. This Privacy Policy explains how Digital Skale LTD (trading as “Digi Skale”) (“Digi Skale”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you access our website (www.digiskale.com), digital learning platform, and any related services, including subscription-based mentorship and training.

1. Who We Are

Digital Skale LTD (trading as “Digi Skale”) is a UK-based digital education and mentorship platform providing training, coaching, and ecommerce resources to students worldwide.

Company Details

  • Digital Skale LTD
  • 128 City Road
  • London, United Kingdom
  • EC1V 2NX
  • Email: info@digiskale.com

2. Information We Collect

We collect personal data in three ways:

A. Information You Provide Directly

  • Name
  • Email address
  • Account login details
  • Payment details (processed securely through third-party providers such as Stripe or Shopify)
  • Subscription information
  • Messages or enquiries submitted via support forms
  • Data uploaded to your account (e.g., profile details)

B. Information Collected Automatically

When you use our platform, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Usage data (pages visited, time spent, interactions)
  • Cookies (to improve site functionality & user experience)

C. Information From Third Parties

We may receive limited information from:

  • Payment processors
  • Analytics providers (e.g., Google Analytics, Meta Pixel)
  • Email service providers

We never sell or rent your data to any external organisation.

3. How We Use Your Information

We use your personal data to:

  • Create and manage your Digi Skale account
  • Provide access to purchased or subscribed training services
  • Communicate essential updates, training reminders, or account notifications
  • Process payments and manage subscription renewals
  • Improve platform performance and user experience
  • Deliver personalised ads or retargeting (if consent is provided)
  • Ensure security, fraud protection, and compliance with legal obligations

4. Legal Basis for Processing (GDPR)

Where applicable under GDPR laws, we process personal data based on:

  • User consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

5. Cookies & Tracking Technologies

We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyse platform usage
  • Improve speed and performance
  • Support personalised marketing (e.g., Meta Pixel, Google Analytics)

You can control or disable cookies via your browser settings.

6. Embedded Content & External Links

Our platform may include external content (videos, social media posts, articles). External websites may collect their own data, operate their own cookies, or track interactions according to their policies.

7. Payment Information

Payments are processed through secure third-party providers.

Digi Skale does not store your full payment card details.

We may store limited transaction data for:

  • Invoicing
  • Subscription management
  • Fraud prevention
  • Compliance with accounting and tax laws

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Maintain your subscription
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

If your account is inactive or cancelled, your data may be archived securely unless deletion is requested where applicable.

9. International Data Transfers

Some third-party providers used by Digi Skale may process data outside the United Kingdom or European Economic Area (EEA). Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

10. Marketing Communications

If you opt into marketing communications, we may send emails regarding updates, promotions, training content, or offers. You may unsubscribe at any time using the unsubscribe link included in our emails.

11. Your Rights (GDPR-Compliant)

If you are located in the UK or EU, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (“Right to be forgotten”)
  • Request restriction or objection to processing
  • Request data portability
  • Withdraw consent for marketing at any time

To exercise these rights, contact us at: info@digiskale.com

12. Account Termination & Deletion

You may request deletion of your account and associated personal data by contacting info@digiskale.com, subject to any legal or operational obligations requiring data retention.

13. Children's Privacy

Digi Skale services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

14. Third-Party Services

Our platform may integrate with third-party services including payment providers, analytics tools, video hosting platforms, community software, and advertising platforms. These third parties may process data according to their own privacy policies.

15. Data Protection & Security

We implement security measures such as encryption, access control, firewalls, and secure servers. However, no method of transmission over the internet can be guaranteed 100% secure.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

Continued use of Digi Skale means you accept the updated terms.

17. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

  • Digital Skale LTD
  • 128 City Road
  • London, United Kingdom
  • EC1V 2NX
  • Email: info@digiskale.com